Insurance for the devices we love

Extra protection for the devices that make everyday life easier for everyone.

Innovative coverage for consumer electronics that create value for customer and businesses 

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icon everyday object

Little extras,
great peace of mind

A complete range of services dedicated to appliances, telephones and consumer goods.

Extended warranty, protection against breakage, breakdown, theft or loss, buy-back warranty or household goods protection: Neat protects all new, refurbished or used items.

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Phone and mobile devices

Comprehensive coverage for phones and mobile devices: theft, breakage, and breakdown protection, device upgrades and replacements, guaranteed buyback, repair, and rental.

Services that make all the difference to your customers.

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Household appliances, TV, Image and Sound

Neat creates complete ranges of offers to protect your customers' new, refurbished or used appliances.

Repair where possible, replace where necessary.

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Tools and DIY

From the DIY pro to the Sunday handyman, Neat protects all your customers' tools.

Simple, useful guarantees that are always ready to help.

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Medical devices

Neat designs insurance and services to support healthcare professionals.

A small extra for your patients for a great relief!

Some of our partners

Pixmania logo
Ledger logo
Krys logo
Vapostore logo
Afflelou brand logo in grey block letters.
Logo RUE DU COMMERCE
leboncoin logo

Our products

Lifetime warranty

Single contract to protect all household appliances, new or refurbished

Second-hand protection

Coverage of used appliances to give confidence to customers and encourage the circular economy

Buy-back warranty

Take back your electronics at guaranteed prices after 1, 2 or 3 years

Satisfied or replaced

The chance for your customers to take time to make the right choice

Leasing insurance

Protection of rented devices to promote sharing and reuse with complete peace of mind.

Tailor-made solutions

Our insurance expertise for your project

Protect the planet too

In its programs, Neat optimizes appliance repair rates and offers guaranteed or subsidized buy-back solutions, giving products a second life.

Neat, the extra that makes the difference, even for the environment.

Smartphone screen displaying a Neat notification indicating that the repair is in progress and that the device will be recovered in 5 days.
That's Neat.
+150 000
insured assets
21 000
products taken back and recycled
8
product categories
4.7 / 5
customer satisfaction rating

Extra integrated

Insurance and services integrated natively into your online and in-store funnels, thanks to Seller, our dedicated module for retailers.

Neat is available on Shopify! Once you've defined your offer, you can easily integrate our insurance products.

Diagram showing the connectivity of the square pink logo with black tick to Shopify, Magento, Orchestra, CMS, FTP, API, reservation software and management software.

"It's a small revolution, because sales between private individuals will come closer to e-commerce standards. "

Boris MITTERMÜLLER
Director of Recommerce and Advertising at Leboncoin

Neat extra services

Neat supports you at every stage, from integration to activation: insurance becomes a business driver, as easy to deploy as it is to use for your customers.

Conversion optimization

Dynamic pricing, post-purchase campaigns, etc. to optimize your sales and customer experience.

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Custom dashboard

A clear interface adapted to your activity to monitor your performance in real time.

Support
dedicated

A Neat expert at your side for customized support and targeted training.

Insurance that makes a difference for all your sales channels! That's Neat.

Get in touch with our teams.