Extra ticketing insurance

The extra that makes every event sublime!
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You've found an insurance company that knows a thing or two about ticketing. Concerts, festivals, theaters, trade shows, sporting events, museums... Neat covers it all and adapts to your world.

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Crowd of people enjoying an outdoor event in an urban park with palm trees and buildings in the background.

Little extras,
great peace of mind

Give your customers flexibility by offering comprehensive coverage against last-minute unforeseen events.

Our Plug & Play solutions can be integrated into your sales tunnels and ticketing tools.

Exceptional services for your customers, boosted performance for you.

young people enjoying an open-air concert

Official ticketing services

Neat offers tailor-made insurance products that reassure the public and boost direct sales of shows, festivals, museums, amusement parks, trade fairs, concerts, sporting events...

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Resellers and distributors

Neat designs offers for all sales channels, both online and in-store. Thanks to our 'Seller' module and a dedicated team, Neat supports integration and deployment.

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a computer that displays an analysis of ticket sales

Ticketing software

Neat simply integrates with your solution, offering your partners innovative, white-label offers ready to be activated in just a few clicks.

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Some of our partners

Ticketac logo
Wilout logo
Yurplan logo.
Billet Reduc logo
White SNCF logo on gray background.
O & B logo
Wonderbox logo with the slogan "manufacture de rêves" underneath.

Our products

Cancellation for any reason

Cancellation up to the date of the event.
Cash refund or voucher

48-hour refund

Integrated, multilingual, 24/7 customer service, powered by AI

Premium warranties

Compensation due to weather, closure of key rides, cancellation of an artist at a festival...

Complementary products

Covers subscription, transport, equipment rental, parking, accommodation...

International coverage

Insurance and services operational worldwide and compliant with local regulations

Tailor-made solutions

Insurance expertise in legal models and solutions for the public and private sectors

Insurance that makes a difference

Neat creates insurances and services that enrich your offers and simplify the customers experience.

Neat has been awarded the Ecovadis 2025 "Committed Company" label, and whenever possible donates unused tickets to associations.

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Notification on telephone indicating a refund of €156.85 by Neat.

Neat extra services

Neat supports you at every stage, from integration to activation: insurance becomes a business driver, as easy to deploy as it is to use for your customers.

Conversion optimization

Dynamic pricing, AI matching, A/B testing: optimize your sales and customer experience.

Linear black ascending graph on pink gradient background.

Custom Dashboard

Total transparency, real-time monitoring of subscriptions, revenues and claims through a personalized interface.


dedicated support

A Neat expert at your side for customized support and targeted training.

Our clients say it best

Read what Walter Costa, Managing Director of Ticketac, has to say.

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That's Neat.
+250 000
insured travellers
20
distribution partners
5
continents covered
4.7 / 5
customer satisfaction rating

High-performance, tailor-made ticketing insurance! That's Neat.

Get in touch with our teams.

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