Insurance for your customers' trips

Offering our insurance policies when making a reservation isn't just about protecting a trip: it's about offering your customers more peaceful and seamless experience.

A little extra for them. A real growth driver for your agency.

Our products

Last-minute surprises, lost luggage, health issues... There's no end to the unexpected events that can occur when traveling.

With Neat, they become assets: extra peace of mind for your travelers, extra value for your agency.

Flexibility thanks to no justification required

Cancel, modify, or postpone up to one day in advance, without needing to provide proof. Your customers their plans in the blink of an eye—without any complicated procedures—and you can strengthen trust and loyalty.

Parametric lost luggage

Can't find your luggage? Compensation is automatically triggered, no proof required. If the suitcase doesn't reappear, your customer is compensated. A smooth experience, even when the suitcase is stuck somewhere else.

Fuel cover

Even if fuel prices rise, your travelers will still pay the original price. No surcharges, no surprises: a protected experience from start to finish.

Telemedicine

Health concerns while traveling? Your customers instantly customers a doctor, wherever they are. A simple, reassuring service, available 24/7—for truly worry-free travel.

Multi-risk

Cancellation, medical assistance, repatriation, weather coverage, pandemic coverage... Comprehensive protection that keeps you safe on all your trips, both in France and abroad.

They chose Neat

Feedback

How to turn insurance into a growth lever?

A tailor-made offer to boost sales and build loyalty

9 dedicated offers, including cancellation up to D-1, with 80% cash refund and 20% gift voucher.

An redesign of the cancellation process

Simplified cancellation - perfectly integrated into the Maeva UX

More sales with post-purchase campaigns

Strong conversion rate improvement thanks to simple, effective post-purchase mechanics

Direct results on customer loyalty

+30% repeat among travellers who cancelled

Extras that matter

At Neat, extra is not optional. It's our standard.

Each partnership delivers concrete, measurable and sustainable results.

Extra revenues

No set-up fees and revenue generated with every sale.

Extra efficiency

Connected tools to manage your programs in real time.

Extra simple

A seamless, integrated experience that boosts satisfaction and retention

Extra
loyalty

Cash refunds or vouchers to build customers loyalty.

Offer more than just a turnkey trip

Neat designs insurance policies and services that enhance your vacation offerings and exceed your travelers' expectations.

Guarantees designed to make every trip a smooth, stress-free, and truly exceptional experience.

Connection diagram showing a central pink icon with a black tick linked by dotted lines to the Magento, Resalys and eSeason platforms, as well as to CMS, FTP, API, reservation software and management software.

"Neat's promise was completely fulfilled in terms of change management in IT, marketing, customer relations, finance..."

Cédric MALKI

Risk Management and Insurance Director at PVCP

Neat extra services

Insurance designed for your business – simple to integrate, effortless to activate, and easy for customers to use.

Simple, seamless integration

Smooth integration thanks to a fast, automated and customized onboarding process

Custom Dashboard

A clear interface tailored to your business to monitor your performance in real time

Premium customer service

Multilingual, France-based, AI-powered customer service available 24/7

Offer your customers a cover with a difference! That's Neat.

A project? Let's talk about it.

Three-dimensional pink star with shiny surfaces.