The insurance that protects all hotel stays

Cover designed specifically for hotels throughout Europe, by a travel expert, and integrated directly into your business tools.

‍Revenue at every sale, fewer problems. It's simple, it's Neat.

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Our products

Guarantees that are as easy to sell as they are to use, tailored to your needs and those of your customers , so you can forget about all the hassles.pi

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All-cause cancellation

Simplified cancellation: with or without proof of purchase, smooth and 100% digital purchasing and claims processes. A small cost for your customers, a big relief for their vacations.

Cancellation for any reason

One-click cancellation (CFAR) up to 24 hours before your stay. Flexibility without constraints, directly in your sales process.

Interruption of stay

A delayed arrival or shortened stay? Neat is there to support your customers. It's simple, it's Neat.

Loss of luggage

Arriving without luggage means starting your vacation on the wrong foot. Neat provides immediate compensation to cover the essentials. Your customers are delighted, and so are you.

Forgotten objects

An item left behind by your customers ? Send it to them - we'll cover the cost! The little extra that makes all the difference.

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How to turn insurance into a growth lever?
A tailor-made offer to boost sales and build loyalty
9 dedicated offers, including cancellation up to D-1, with 80% cash refund and 20% gift voucher.
An redesign of the cancellation process
Simplified cancellation - perfectly integrated into the Maeva UX
More sales with post-purchase campaigns
Strong conversion rate improvement thanks to simple, effective post-purchase mechanics
Direct results on customer loyalty
+30% repeat among travellers who cancelled

Extras that matter

At Neat, extra is not optional. It's our standard.

Each partnership delivers concrete, measurable and sustainable results.

Extra revenues

No set-up fees and revenue generated with every sale.

Extra efficiency

Connected tools to manage your programs in real time.

Extra simple

A seamless experience, integrated with your itineraries, software and PMS.

Extra
loyalty

Easy claim management with an integrated, multilingual and IA boosted customer service.

Extra-Integrated

Relevant solutions need to be integrated into the tools used daily by professionals. Neat connects with your software to offer its products in just a few clicks.

Simple, fast, performance-oriented integration.

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Connection diagram showing a central pink icon with a black tick linked by dotted lines to the Magento, Resalys and eSeason platforms, as well as to CMS, FTP, API, reservation software and management software.

"Neat's human support and know-how bring real added value to our customers."

Romain GRONCHI
Septeo Partnership Manager

Neat extra services

Insurance designed for your business – simple to integrate, effortless to activate, and easy for customers to use.

Quick to set up

Smooth integration thanks to a fast, automated and personalized onboarding process.

Data and transparency

A clear interface adapted to your activity to monitor your performance in real time.

Sales Support

Guidance to enhance your programmes and boost sales performance.

Offer your customers a cover with a difference! That's Neat.

A project? Let's talk about it.

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Three-dimensional pink star with shiny surfaces.