Payment solutions insurance

Integrated guarantees for credit and payment players that enrich and complement your product range - online or in-store.

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a man places his bank card on an EFTPOS terminal to make a payment

Why Neat?

The turnkey insurance partner for all applications.

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Integrated user journey

Our solutions can be integrated into your customer journey for all your retailers. Online, in-store, in-app, with a partner or post-purchase: the technology adapts to every situation.

Data access

A dashboard to monitor your KPIs. Complete transparency to monitor and optimize your performance and implement sales actions.

Sales path

Simple management of your customer portfolio. Dedicated underwriting platform for your agents and ongoing support from our training teams.

Customized products

Insurance is a key differentiator that enhances the value of your products. Completion guarantee, money-back guarantee, product replacement... Solutions for all your customers, designed to be used.

Customer service

Neat takes care of claims management. Multilingual customers service, rated 4.7/5, available 24/7 and boosted with AI for fast handling and a perfect customer experience.

home with a bank card in her hand

Feedback

A complete package of customized insurance
Taking into account the specific characteristics of Cofidis
Cofidis supports its customers in making important purchases that are essential to their daily lives, but which are also very diverse.
Offer reassurance at the time of payment
"Satisfied or your money back" or "good delivery": reassuring guarantees when making a major purchase.
Cover goods purchased over the long term
Replacement in case of breakdown, protection of household appliances, maintenance service: beautiful objects deserve to last
Protecting purchases for more responsible consumption
A combo of warranties designed to extend the life of objects by ensuring the right choice of purchase, maintenance and repair.

Extras that matter

At Neat, extra is not optional. It's our standard.

Our programs deliver concrete, measurable and lasting results for you and your customers.

Extra revenues

Negotiated rates to make insurance a lever for growth.

Extra innovative

Unique guarantees that sets you apart.

Extra integrated

Seamless integration into your routes via our APIs.

Extra
loyalty

Digitalized customer service, boosted by AI, multilingual and available 24/7.

Boosted customer experience

Insurance products integrated natively and white-label into your sales processes. Guarantees designed to meet your customers' needs. Fast, AI-powered customer service.

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"At Neat, we discovered a different vision of affinity insurance, very technophile, very customer-oriented. "

Marc LANVIN
Executive Vice President, Floa

Neat extra services

Neat's teams are with you every step of the way, from design to integration and activation.

Tools

Dashboard tracking and subscription platform: complete autonomy in program tracking and management

Deployment

Our technical and business teams manage implementation and migration to our services.

Follow-up & Training

Customized training with e-learning and webinars & experts to monitor and optimize programs

Offer your customers insurance that makes all the difference! That's Neat.

A project? Let's talk about it.

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