More than just credit card insurance

Neat, the benchmark forembedded insurance on bankcards.


Neat transforms technology into value and experience, with tailor-made programs designed to optimize your results and customer satisfaction.

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Our value proposition

Innovative programs, unique, loyalty-building guarantees and a global strategy for positioning and creating value in card insurance.

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Made-to-measure product

Offers in line with customers usage for each of your card offers. Innovative guarantees: trip cancellation without proof, parametric weather and luggage loss insurance...

Innovation

Insurance is becoming fluid, connected and intelligent. Neat reinvents the customer experience with AI for coverages that are simple to understand and use.

Program redesign

Neat manages the redesign of your insurance and assistance programs from A to Z. Complete audit of existing programs, creation of new coverages, implementation and ongoing optimization.

Financial optimization

Optimize the cost of your card programs. Select the best partners and optimize your results.

Data & Security

Customized dashboard and control with all data in real time. Compliance with the highest industry standards: data hosting in France and certified platform.

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Feedback

A customized insurance plan
25 million users in Europe
The program supports Visa customers in France, Luxembourg, and Belgium. It will then be rolled out gradually across Europe
Strategic overhaul and enhancement of coverage
A shared commitment to our customers: useful, transparent, and innovative guarantees
Regaining strategic control over data and enabling personalization through AI
Neat is committed to complete transparency, ensuring that Visa retains full control over the data (ownership and governance) and has access to highly accurate decision-making insights
Digital Transformation and Enhanced Customer Experience
Visa and Neat share the same vision for the customer experience: simplified and digitized digital journeys, and a smooth and fast claims process

Extras that matter

At Neat, extra is not optional. It's our standard.

Our programs deliver concrete, measurable and lasting results for you and your customers.

Extra revenues

Negotiated rates, up-sell and cross-sell mechanisms

Extra innovative

User and partner experiences rethought and enhanced with AI

Extra integrated

Unifying the support experience and integrating it into your brand

Extra efficiency

Team dedicated to program redesign and implementation

Simplified customer experience

Insurance integrated natively and in white label into your processes, complete, transparent and easily accessible protection.

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"At Neat, we discovered a different vision of affinity insurance, very technophile, very customer-oriented. "

Marc LANVIN
Executive Vice President, Floa

Neat extra services

Neat's teams are with you every step of the way, from design to integration and activation.

Business expertise

Our actuaries, underwriters and project managers can help you redesign your programs.

Deployment

Our technical and business teams manage implementation and migration, at no additional cost.

Sales Support

Once the program has been launched, our teams monitor and improve the performance of your programs.

Discover our card insurance solutions.

A project? Let's talk about it.

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